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  • Our Treatment Admissions Process

    Published on January 15, 2024

    At Ark Behavioral Health, we strive to provide a smooth, stress-free treatment experience from beginning to end. Your journey starts with a pre-screening to identify your needs and help you choose the right facility in our network. 

    Once you arrive at our facility, we will perform an initial assessment and work with you to design your personalized treatment plan.


    When you contact us, one of our treatment specialists will perform a pre-screening to help you identify your or your loved one’s needs. A pre-screening includes general questions about your mental health and reasons for reaching out to us. It may cover topics such as:

    • the mental and physical symptoms you are experiencing
    • whether you misuse drugs and how long you have been misusing them
    • the type and amount of drugs you misuse
    • whether you have been diagnosed with any mental or physical health conditions

    Verification Of Benefits

    We will also ask about your insurance and perform a verification of benefits (VOB)

    That means we’ll collect your insurance information, including the name of your provider and your policy number, and verify that we accept your insurance. If we don’t, we’ll help you explore other ways to cover treatment costs. 

    Treatment Options & Facility

    Next, we will explain your treatment options and help you determine which of our facilities may work best for you or your loved one.

    How We Determine Which Facility Is Right For You

    We operate four treatment facilities: 

    To identify which one will best meet your needs, we consider these factors:

    The Level Of Care You Need

    Some people benefit from outpatient treatment, while others need inpatient treatment. You may need inpatient treatment if:

    • you have a moderate-to-severe addiction or other mental health condition
    • you have addiction and a co-occurring mental health condition
    • you lack a strong support system at home
    • you pose a danger to yourself or others

    If you need inpatient treatment, we will likely recommend Bedrock Recovery Center, Spring Hill Recovery Center, or Ohio Recovery Center. Each of these facilities offers 24/7 care and supervision. 

    If you have a milder condition or need a more flexible treatment schedule, we may recommend Northeast Addictions Treatment Center. This facility offers multiple outpatient programs, including a partial hospitalization program (PHP), an intensive outpatient program (IOP), and a standard outpatient program (OP).

    Whether You Need Medical Detox

    Many people with addiction experience withdrawal symptoms after they stop using drugs. Some people only develop mild symptoms, such as headache or nausea. Others develop more severe symptoms, such as hallucinations or seizures. 

    If you experience withdrawal symptoms, we will likely recommend Bedrock Recovery Center or Ohio Recovery Center. 

    Both facilities offer medical detox to stabilize your body and prepare you for the rest of your recovery journey. Detox may involve medications, nutritional support, and other services to ease your withdrawal symptoms.

    Your Mental Health

    All of our facilities provide trauma-informed care for addiction and co-occurring mental health disorders. 

    However, if you need treatment for a primary mental health disorder, we will likely recommend Bedrock Recovery Center or Ohio Recovery Center. Both facilities offer primary mental health services such as:

    • behavioral therapy
    • medication management
    • psychoeducation groups

    In addition, Ohio Recovery Center offers a short-term stabilization program for those experiencing a mental health crisis. 

    This program includes services such as psychiatric monitoring, counseling, and daily living skills training. It’s often recommended as an alternative to or step-down from psychiatric hospitalization. 

    Whether You Need Medication-Assisted Treatment (MAT)

    If you have opioid use disorder or alcohol use disorder, your treatment team may recommend medication-assisted treatment (MAT). During MAT, doctors prescribe medications to ease cravings and withdrawal symptoms. 

    All of our facilities offer MAT. However, Northeast Addictions Treatment Center may offer fewer medications than the other facilities. Also, as an outpatient facility, it does not provide 24/7 supervision. Thus, if you or your loved one needs a specific medication or supervised MAT, we may recommend one of our inpatient facilities. 

    Your Personal Preferences & Needs

    To make your time with us as comfortable as possible, we’ll help you choose a facility with services and amenities that meet your personal needs. 

    For example, some of our facilities offer specialized programming for certain groups, including the LGBTQ+ community, first responders, and young adults. 

    In addition, if you need inpatient care and prefer to live with people of the same gender, we may recommend Spring Hill Recovery Center or Ohio Recovery Center. Both facilities offer gender-specific residences

    We will also consider your location and transportation needs. If you are unable to travel far, we can recommend the facility closest to you.

    Initial Assessment

    After you complete the pre-screening and select your facility, we will help you schedule your admission. We will also answer any questions you might have about treatment, including how you will arrive at the facility and what items you should bring. 

    Once you enter the facility, you will receive an initial assessment from a team of medical and behavioral health professionals. This assessment typically occurs on the first day of treatment at an outpatient program or within 24 hours of arrival at an inpatient program.

    Biopsychosocial & Safety Assessments

    In general, the initial assessment includes a biopsychosocial assessment as well as a safety assessment. 

    The biopsychosocial assessment helps us gather information about your biological, psychological, and social health. It usually includes an interview as well as a medical exam. You may also be asked to fill out some questionnaires. 

    During the safety assessment, we will determine if you pose a danger to yourself or others. This assessment typically involves an interview, a questionnaire, or both.

    Personalized Treatment Plan

    After the assessments, we will work with you and your support system to design your personalized treatment plan. Depending on your needs and the facility you chose, this plan may include treatments such as:

    • medical detox
    • individual and group therapy
    • medication-assisted treatment (MAT) for opioid use disorder or alcohol use disorder
    • medication management for primary or co-occurring mental health conditions
    • support groups
    • case management
    • wellness activities, such as yoga, meditation, and journaling
    • aftercare planning

    These evidence-based treatments can help you strengthen your mental health and build a fulfilling, drug-free life.

    Written by Ark Behavioral Health Editorial Team
    ©2024 Ark National Holdings, LLC. | All Rights Reserved.
    This page does not provide medical advice.
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    Our Facilities

    Premier Drug Rehab & Mental Health Care Facilities In Massachusetts & Ohio

    Bedrock Recovery

    Canton, MA

    • Medical detox
    • Inpatient & Residential Treatment
    • Primary Mental Health Care
    • Movie Theater & Fitness Center

    Learn More

    Northeast Addictions

    Quincy, MA

    • Day treatment program
    • Intensive Outpatient Program
    • Full-Day Group Therapy
    • Easy Access to Public Transit

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    Spring Hill Recovery Center

    Ashby, MA

    • Residential Treatment
    • Gender-Specific Residencies
    • Outdoor Recreation
    • Expansive 70-Acre Campus

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    Ohio Recovery Center

    Van Wert, OH

    • Medical Detox
    • Residential Treatment
    • Primary Mental Health Care
    • 55-Acre Campus

    Learn More

    For Immediate Treatment Help Call 800-526-5053